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Frequently Asked Questions

  • Do employees have to confirm a shift before a roster is allocated in your smart roster system?
    Employees have the ability to indicate their availability in advance to help the system assign them to specific shifts.
  • How many employees can you roster with the HROTG system?
    It depends on the plan you choose. The Lite Version accommodates no more than 20 employees, whereas the Enterprise solution can accommodate more than 500 employees, making this solution perfect for large-scale corporations looking to improve roster management.
  • Does the HROTG system allow me to split shifts or hide the rosters of certain workers?
    Yes. For more advanced and customizable features, feel free to get in touch with our team to build the perfect smart roster system to elevate your business.
  • What Are the 5 Main Factors HR Services Provide?
    HR services, often provided through HR outsourcing, typically include: Recruitment and downsizing of employees Maintaining personal records Creating employment contracts OHS services (including organizing training) Managing schedules, leave, and dismissals
  • What Makes a Good Payroll System?
    A robust payroll system can save time and enhance calculation accuracy. To get the most out of your software, ensure your provider offers critical payroll system features. such as: Tax filing and regulatory compliance Accounting integrations Employee portal and mobile app for self-service and manager services Direct deposit options (Trustee & Bank) Unlimited payroll runs Advanced reporting and insights Additional HR tools (e.g., budget forecasting, FTE calculations) Strong customer support logistic
  • What Do Payroll Services Do?
    Payroll services cover a range of internal HR and operational tasks, including: Occupational health and safety (OHS) services Preparing HR and payroll documentation Handling salary settlements Maintaining HR records Managing leave and employee recruitment Supervising and verifying labor law compliance Additionally, HR and payroll outsourcing offers companies the option to outsource some or all HR and payroll processes, relieving internal teams of these responsibilities.
  • What Should Payroll Services Include?
    Comprehensive payroll services should cover: Preparing payroll lists Calculating salaries Computing social security contributions Preparing income tax declarations Processing salary payments Compiling financial reports
  • How Do Payroll Services Help Small Businesses?
    Small business owners often outsource payroll to save time and gain peace of mind. By partnering with a full-service provider, most of their payroll responsibilities – wage calculations, government compliances, reporting, etc. – are taken care of for them. By outsourcing payroll, small businesses reduce the risk associated with internal HR turnover and avoid the challenges of maintaining an in-house payroll system.
  • What is HRMS (Human Resource Management System)?
    HRMS, or Human Resource Management System, is a cloud-based solution that centralizes payroll data, making HR operations, such as payroll, time, and attendance, efficient and hassle-free.
  • How to Roster Staff Effectively
    Since employees are often a company’s most valuable and costly resource, it’s crucial to optimize work schedules. Effective rostering should align with task demands to ensure efficiency. Considerations for Effective Staff Rostering: Does scheduling meet manpower demands at specific times? Is shift scheduling flexible to accommodate ad hoc changes? Are staff work preferences collected through self-service? Are we able to conduct integration with other business systems?
  • What Is the Best Practice in Rostering?
    Effective rostering can help companies stay competitive and responsive to changes, benefiting both the organization and employees. Best Practices Include: Reducing administrative burdens Lowering payroll costs Minimizing unplanned overtime Avoiding penalties for regulatory breaches Enhancing productivity and employee satisfaction
  • What recruitment services does Lili offer for temporary and permanent hires?
    We
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